Privacy policy

Last updated: June 8, 2026

### Privacy Policy

Scannex Systems ("we," "our," or "us") operates the website **scannexsystems.com**. This Privacy Policy outlines how we collect, safeguard, utilize, and disclose information gathered from users purchasing our high-precision industrial hardware. We place the highest priority on secure commercial transaction data.

#### 1. Information We Collect
When you interact with our e-commerce storefront, we collect critical transactional data necessary to process your procurement requests:
*   **Identity & Contact Data:** First name, last name, business entity name, corporate billing address, physical shipping address, email address, and phone number.
*   **Financial Transaction Data:** Payment card details and billing identifiers. All financial processing is securely handled via encrypted tokenization by our compliant third-party gateway providers (**Shopify Payments / Stripe**). We do not store raw credit card credentials on our servers.
*   **Device & Usage Data:** IP addresses, browser types, operating systems, and site navigation behaviors captured via standard web cookies.

#### 2. How We Use Your Information
We utilize your collected personal data strictly to:
*   Fulfill, securely ship, and track your hardware orders.
*   Authenticate transactions and mitigate fraudulent financial activity.
*   Provide vital technical hardware notices and critical product warranty alerts.
*   Comply with federal, state, and local regulatory mandates (such as maintaining accurate corporate sales and tax records).

#### 3. Data Sharing with Third Parties
We never sell or lease commercial user databases. We share data strictly with essential service partners required to complete your order lifecycle:
*   **Payment Gateways:** Stripe and Shopify Payments to securely process payments.
*   **Fulfillment Partners:** Specialized freight and logistics carriers (UPS, FedEx, DHL, industrial freight haulers).
*   **Regulatory Compliance:** To comply with verified lawful subpoenas, court orders, or state safety disclosures (including California Proposition 65 health declarations).

#### 4. State-Specific Rights (Including CCPA)
If you are a resident of California or specific US states granting elevated data transparency, you have the right to request access to the specific categories of personal information we have logged, or request the deletion of your customer profile. To exercise these rights, submit a formal request to support@scannexsystems.com.